Take a look at Arke
We're eager to meet people who passionately believe that as a team we are a mightier force than on our own. People that understand that making digital more intuitive and human creates less friction and greater success — for our customers and for ourselves. Looking to work with some of the brightest?
Exceptional opportunities for extraordinary people.
At Arke, everything we do is about helping marketers and technologist think more strategically about technology – from our thought leadership to the conversations we have with customers, prospects and our own team members. All these activities focus on continuous learning, personal and professional growth that help us serve our customers needs more effectively.
We pride ourselves on never saying ‘good is good enough‘, and that through constant learning we will be able to serve our customers and enrich our teams beyond measure. And, because we recognize the complexities of marketing technology, we also enjoy giving back by sharing our knowledge with our customers and other community professionals.
We're authentic, smart, and incredibly passionate about delivering on our commitments — which is illustrated in low turnover with both clients and employees.
Benefits of a career at Arke
We believe in taking care of the needs of our employees and creating an environment where they can thrive and grow. With Arke's comprehensive benefits package, a wide variety of engaging client projects, hands-on exposure to innovative technologies and the opportunity to leave your mark on the largest brands across the country. What's not to love?
Benefits for eligible employees include:
- Medical, dental, vision, and life insurance
- Short & long term disability insurance options
- 401K with matching
- Generous vacation policy
- Remote work enabled
- Generous parental leave policies
We recognize how essential the diversity of our teams and their unique perspectives are to delivering innovative solutions for our customers.
We are committed to creating an environment focused on equality, inclusion, empowerment and respect. This is how we all thrive.
Diversity includes not only gender, race, ethnicity, sexual orientation, religion, and age, but also cultural backgrounds, life experiences, thoughts and ideas. Arke strives to create a team that is inclusive of all individuals and all ideas.
We deliver our best results when every member of our team feels seen, heard, and respected as an individual. Achieving this frees everyone to contribute their best work, every day.
Our current
open positions
We're always interested in extraordinary people with awesome talent. Take a look at the open positions below. Submit your information below and be sure to specify the position you're looking at on the Arke team.
Arke is searching for a highly skilled Senior Data Engineer with expertise in Big Data Engineering to join our team in Brazil, either CLT or PJ. As a Senior Data Engineer, you will play a critical role in analyzing and transforming raw data into meaningful insights that drive business outcomes. You will be responsible for designing, developing, and maintaining big data-related infrastructures and ensuring data integrity, quality, and availability. In addition, your expertise in PowerBI will be an important asset for creating intuitive visualizations and reports that enable stakeholders to make data-driven decisions.
Arke is actively searching for a qualified Senior .NET Developer to join our team in Brazil, either CLT or PJ. We’re a consultancy, so the ability to transition between requirements, begin new challenges, and work with several teams for a client is necessary. The .NET Developer will contribute to scoping, planning, review, and execution of development projects. Candidates should have a passion about code quality.
Dynamics CRM Product Developer
Delivery Services
Santa Catarina, BRAZIL (Remote) | Direct Hire
Arke is actively searching for a Dynamics CRM Product Developer to join our team in Brazil, either CLT or PJ. This individual will work on our FRM Solutions product team, which builds products and solutions for the franchise industry using Dynamics CRM, WordPress, .NET, SQL Server Reporting Services, and PowerBI. We’re a product and implementation team, so the ability to transition between requirements, begin new challenges, and work in multiple areas of the solution is necessary.
Arke is searching for a Quality Assurance (QA) Engineer in Brazil, either CLT or PJ. The key focus of the QA Engineer is to develop a quality process focused across multiple projects. The QA Engineer will collaborate closely and work in a cross-functional team to deliver digital transformation by using nonconventional thinking to get into the mindset of how product owners and end users view the product.
Arke is searching for a Quality Assurance (QA) Lead in Brazil, either CLT or PJ. The key focus of the QA Lead is to develop a quality process focused across multiple projects. The QA Lead will collaborate closely and work in a cross-functional team to deliver digital transformation by using nonconventional thinking to get into the mindset of how product owners and end users view the product.
Arke is actively searching for a qualified frontend developer team lead in Brazil, either CLT or PJ. You will work with our Brazil Country Head to build and lead a team of developers. You be responsible for building the ‘client-side’ of our web applications and should be able to translate our company and customer needs into functional and appealing interactive applications.
Overview
The Client Partner at Arke is a critical role in ensuring a trusted and long-term partnership with our clients. You will be responsible for overseeing all client deliverables, account growth, setting the overall strategic direction and vision, and developing provocative ideas that inspire the team and client. In this capacity, the Client Partner plays a highly active role, working alongside our clients and project teams to ensure expectations and business needs are successfully being met. Potential candidates should have a strong digital background, familiarity with technology, and a consultative approach for problem solving.
Primary Responsibilities
- Primary client contact, providing short- and long-term strategic counsel and overall fiscal responsibility for the account
- Liaison between the client and agency to ensure expectations are properly managed on both sides
- Manage multiple client contacts, internal resources, and workstreams
- Fully immerse yourself in understanding the client’s business and respective industry
- Establish a trusted, positive relationship with the primary client contacts
- Assist with proposal responses and presentation development for new business opportunities
- Ensure contact documentation and billing for the project is developed and followed – e.g., statements of work, master services agreements, and invoicing
- Show initiative in creating new ideas, processes and techniques that add value to the account
- Assist in developing and managing budgets to meet desired profitability margins and success criteria for each initiative
Skills
- 5 years of experience in account services
- Familiarity working in an agency environment
- Excellent writing, listening and verbal skills
- Track record of managing profitable accounts
- Demonstrated leadership skills and ability to drive consensus
- Understanding of multiple types of digital engagements from web to mobile to social
- Ability to work under tight deadlines
About Arke
Arke is a full-service experience design and technology consultancy that delivers connected, optimized digital solutions that drive conversations and exponential growth. Our core values are the soul of Arke and shape everything we do. We create a vibrant culture for extraordinary people and operate with high standards while creating value for our clients and stakeholders.
Arke offers a rich benefits package, including health, dental, vision, life, disability insurances, and more. We also have a 401k with up to 4% company match, unlimited personal time off, and opportunities for training and mentoring.
Applicants must be currently authorized to work in the United States for any employer.
Arke believes in equal opportunity employment practices. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
Overview
The Art Director is responsible for the conception, design and execution of all creative deliverables for client engagements.
Bringing hands-on experience across a range of mediums, the Art Director determines the overall style and tone for beautifully crafted ideas across web, mobile, social and digital marketing initiatives.
The Art Director works collaboratively and iteratively with the design, UX, development, and engagement teams to ensure schedules, budgets and client goals are successfully being addressed.
Primary Responsibilities
- Maintain a high-level of proficiency in creative expertise / capabilities
- Translate understanding of requirements into innovative and implementable concepts
- Deliver high-standard design solutions on time and within defined budgets
- Work on client engagements independently or as part of a larger design team
- Participate in/lead internal and client presentations throughout the design process, distilling client and team feedback into actionable revisions that result in client approval
- Develop large-scale design systems for use as templates or design language
- Facilitate collaboration between design, user experience, copywriting / content and technology
- Assist the creative/UX teams in developing standards for quality and innovation
- Serve as a mentor to designers
Skills
- 4+ years of professional design experience delivering innovative digital solutions
- Proficient in using the latest design tools (Sketch, XD, InVision, Figma, Photoshop, etc.)
- Knowledgeable of designing components and templates for CMS and commerce platforms
- Strong conceptual thinking capabilities
- Experience working and collaborating on cross-functional teams
- Demonstrated ability to translate business and user requirements into creative solutions
- Demonstrated experience delivering projects on time and within given budgets
- Ability to work with diverse client requirements
- Bachelors Degree or equivalent industry experience required
About Arke
Arke is a full-service experience design and technology consultancy that delivers connected, optimized digital solutions that drive conversations and exponential growth. Our core values are the soul of Arke and shape everything we do. We create a vibrant culture for extraordinary people and operate with high standards while creating value for our clients and stakeholders.
Arke offers a rich benefits package, including health, dental, vision, life, disability insurances, and more. We also have a 401k with up to 4% company match, unlimited personal time off, and opportunities for training and mentoring.
Applicants must be currently authorized to work in the United States for any employer.
Arke believes in equal opportunity employment practices. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
The FRM Project Manager works inside our FRM Solutions division, which is a Dynamics CRM product that helps franchisors manage the relationship between the franchisor and franchisee – everything from marketing/sales to onboarding and operations. The product heavily manages the legal and compliance processes at the franchisor.
In Short
As an FRM Project Manager, you will be responsible for documenting client business requirements and managing projects across a handful of implementations, including managing developers, budget, schedule, and status reports. You’ll need a working understanding of the product features and its implementation, strong project management skills such as Agile, and how to document business requirements in written and diagram formats. The key focus of this role is to help our largest enterprise clients further implement and integrate our product into multi-brand enterprises often growing through brand acquisition. You will collaborate closely with our product, support, and implementation teams, and with our clients directly, to create and document client business requirements, build project plans, and manage day-to-day implementation projects. You will work with tools such as Dynamics CRM and Azure DevOps.
What You’ll Be Doing
You will work in a highly motivated environment with team members across product, support, implementation, and client services teams that support clients across many franchise industries – mostly in restaurants and service-based franchises. You will work closely with sales, legal, and operations leads on the client side.
- Manage the implementation of Dynamics CRM solutions leveraging our FRM platform to support the sales and operations aspects of our client’s franchise businesses.
- Work within the dedicated FRM team to align deliverables to project objectives.
- Be a trusted advisor to our client teams, understanding their challenges and providing solutions to their needs and drives operational excellence in their organizations.
- Ability to work closely with our product, support, implementation, and client services teams to combine CRM experience into franchise- and product-centric solutions
- Support clients’ users in day-to-day use of the software.
- Other duties as assigned.
What We’d Love to See:
- Exhibit confidence and not be afraid to ask questions to bring clarity, share ideas, and challenge the norm.
- Actively listen to ensure you are seeking to understand before you are understood.
- Exhibit exemplary client service skills, to all people, regardless of level inside or outside the company.
- Written and verbale communication skills should be professional, concise, and effective.
- “Own” your work – take initiative, be proactive, anticipate and complete projects in a comprehensive manner while still remembering the details.
- Don’t just be the student, be the teacher. Exhibit a willingness to learn, willingness to problem solve, and willingness to step in to help others.
- Creativity, capacity, and a conviction to innovate and deliver best-in-class solutions.
- The energy and passion to evangelize our service internally and externally.
- Experience: 5+ years of experience working with Dynamics CRM.
Why FRM Solutions?
Our name defines us: “FRM” is an acronym for Franchise Relationship Management, which is precisely what we empower. FRM Solutions is a division of award-winning Arke, an enterprise level, full-service experience design and technology consultancy. Our core values are the soul of who we are and shape everything we do. We are authentically unique, operate with high standards, and love what we do for franchisors.
In addition to a rich benefits package and a 401k plan with company matching, FRM Solutions offers flexible and unlimited PTO, as well as hybrid and remote working options. Not to mention, events to come together for both fun and volunteerism, learning opportunities, and a collaborative team culture.
Arke is searching for a Quality Assurance (QA) Engineer to join our successful and growing team. The key focus of the QA Engineer is to develop a quality of process focused across multiple projects. The QA Engineer will collaborate closely and work in a cross-functional team to deliver digital transformation by using nonconventional thinking to get into the mindset of how product owners and end users view the product.
What You’ll Be Doing
The QA Engineer is responsible for Quality Assurance Testing, User Acceptance Testing, scheduling, coordinating and management of releases across different product categories. These releases can include product feature updates, bug fixes, new feature enhancements, and all other aspects introduced to the product line. This role is also responsible for quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts and project managers which are used to shape and verify code and check conformance to business and system requirements. The role relies upon manual testing tools and test automation as a new process within Arke.
What We’d Love to See
- 3+ years quality assurance/manual testing experience on public facing web applications (desktop, tablet and mobile)
- 3+ years of web project experience
- 2+ years of automated testing experience (Cypress or Selenium)
- 2+ years of API testing experience (Swagger, Postman, or automated)
- Previous release management experience
- Ability to work within an Agile or Waterfall environment, including writing or assisting with story creation and acceptance criteria
- Able to exercise independent judgment and act on it
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- Bachelor’s degree from an accredited college/university, with a preferred concentration in
- Business, Management Information Systems, or Accounting
- Experience using Office 365, including Outlook, Teams, Word, Excel, PowerPoint, and Visio (or other diagramming tool like Miro)
- Experience managing project requirements/test results within Agile tools (i.e., Jira or Azure DevOps)
- Preferred experience using test tools, including BrowserStack or LambdaTest
- Ability to maintain positive and productive working relationships with stakeholders, peers, and leadership
It Would be Nice to Have
- Preferred experience with testing on Customer Relationship Management (CRM) and Content Management Systems (CMS) systems both from the user side and admin side
- ADA & WCAG Compliance testing experience
- Proven experience writing automated test scripts for functional and integration testing
- Knowledge of JavaScript, CSS, HTML, Front-end Frameworks (i.e., Next JS and React)
Who We Are
Arke is a full-service experience design and technology consultancy that believes in providing more – much more. We change the way brands approach digital transformation and create defining moments to better connect brands with their customers. Arke’s core values are the soul of who we are and shape everything we do. We are authentically unique, operate with high standards, and love what we do.
Why Arke?
In addition to a rich benefits package and 401(k) plan with company matching, Arke offers flexible and unlimited PTO, as well as hybrid and remote working options. We value planning events to come together for both fun and volunteerism, learning opportunities, and a collaborative team environment.
Applicants must be currently authorized to work in the United States for any employer.
Arke believes in equal opportunity employment practices. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
